Nandha Admission Management System

Complete Omnichannel AI-Powered Student Lead Ingestion, Career Counseling, and Call Center CRM System

Admin Portal Login Staff Telecaller Login Student AI Counselor Portal Public Student Web Form

Admin Portal

Manage API settings, OpenAI token costs, campaign analytics, and train course knowledge base.

Admin Login

Staff / Telecaller Hub

Single enquiry handling, call disposition status, scheduled reminders, and live officer chat takeover.

Staff Login

Student Portal & AI Bot

Multilingual AI guidance (Tamil, English, etc.), Railway/Bank PO career roadmaps, exam books & admission form.

Student Login / Start Chat

System Architecture & Workflow Diagrams

Click any diagram image to view full high-resolution architecture details.

1. Overall Architecture All Ingestion Channels & DB
Nandha Admission System Architecture
Central System Architecture

Captures enquiries from Facebook/Instagram Ads, WhatsApp Cloud API, Website Forms, Excel Bulk Imports, and School Events into a centralized MySQL database with zero-token local search and call center routing.

2. All-in-One Platform From Enquiry to Enrollment
Enquiry to Enrollment Platform
Omnichannel Lead Pipeline

Integrates automated source tracking, lead deduplication, AI pre-screening, lead scoring, and automated status pipeline (New $\rightarrow$ AI Interacted $\rightarrow$ In Progress $\rightarrow$ Admission Converted).

3. AI & Telecaller Workflow OpenAI Assistant & Staff Desk
OpenAI Assistant and Call Center Workflow
AI-Assisted Counseling Operations

Hybrid AI engine provides instant zero-token responses for course fees/eligibility/career roadmaps, while passing complex inquiries to OpenAI `gpt-4o-mini` with real token financial cost tracking ($0.02 spend).

4. Step-by-Step Outcome 3-Stage Admission Process
Admission System 3 Stage Process
3-Stage Conversion Lifecycle

Stage 1: Multi-Channel Lead Generation $\rightarrow$ Stage 2: OpenAI & Local DB Intelligence $\rightarrow$ Stage 3: Call Center Staff Direct Follow-up & Admission Conversion.

Key Capabilities of the Project

Multilingual AI Assistant

Supports Tamil, Malayalam, Telugu, Kannada, Hindi, and English with auto language detection, text-to-speech voice readout, and instant career roadmaps (Railway Officer, Bank PO, TNPSC).

Zero-Token Cost Savings

Local MySQL DB search returns direct course fee structures and career guidance at $0.00 token cost, while tracking OpenAI API token usage ($0.02 USD spend) with real-time reset controls.

Telecaller Hub & CRM

Supports 1 to 100+ call center telecallers, single lead queue distribution, call disposition statuses, scheduled call reminders, and live officer chat takeover.